Terms and Conditions
Last Updated: June 22, 2026
Please read these Terms and Conditions carefully before using our website and services operated by Naples Shutter ("Company," "we," "us," or "our"). By accessing or using our website at www.naplesshutter.com, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using our website and services, including submitting consultation requests or opting in to receive communications, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of the Terms, you must not use our services.
2. Eligibility & Age Restriction
You must be at least 18 years of age to use our website, submit forms, opt in to SMS messaging, or engage our services. By using the site, you represent and warrant that you are at least 18 years old and are of legal age to form a binding contract in your jurisdiction. If you are under 18, you may not use our website or services.
3. Services Provided
Naples Shutter provides custom window treatment consultations, measurement, manufacturing, installation, service, and repair for residential and commercial properties in Southwest Florida. We also provide scheduling, follow-up messaging, promotional offers, and review requests. These communications may be delivered via email, SMS, or phone call, based on your preferences and consent.
4. SMS Messaging Program
SMS Program Description
Naples Shutter operates an SMS messaging program to communicate with customers who opt in through our website forms. Our SMS program sends messages related to appointment scheduling, project updates, service notifications, and (with separate opt-in) promotional offers.
Transactional SMS (Required Consent)
When you submit a form on our website with your phone number, you must consent to receive transactional (non-promotional) SMS messages from Naples Shutter. These include:
- Appointment confirmations and reminders
- Project status updates and scheduling notifications
- Service-related follow-ups and alerts
- Review and feedback requests
Marketing SMS (Optional Consent)
You may separately and optionally consent to receive promotional SMS messages from Naples Shutter, including:
- Seasonal promotions and limited-time offers
- New product announcements
- Special discounts and referral rewards
Marketing SMS consent is entirely optional and is not required to use our services or submit a form.
Message Frequency & Data Rates
As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages at varying frequency. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Opt-Out & Support
You can cancel the SMS service at any time. Just text "STOP" to (239) 566-8161. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@naplesshutter.com or (239) 566-8161.
No Sharing of SMS Data
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your SMS opt-in information is used solely by Naples Shutter to send you the messages you consented to receive. Our SMS service provider is contractually prohibited from using your information for any purpose other than delivering our messages.
Carrier Liability Disclaimer
Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless carrier and network availability. Naples Shutter is not responsible for messages that are not received due to carrier issues, device incompatibility, or changes to your phone number or service plan.
If you have any questions regarding privacy, please read our Privacy Policy.
5. Use Restrictions
You may not misuse the website or services for any unlawful purpose, or transmit any harmful code, malware, or content that could damage or interfere with the operation of our website or services.
6. Intellectual Property
All content on this website, including text, graphics, logos, photographs, and images, is owned by or licensed to Naples Shutter and is protected by applicable copyright and trademark laws. This content may not be copied, reproduced, or distributed without written permission.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of those external websites. We encourage you to review the terms and privacy policies of any third-party site you visit.
8. Limitation of Liability
We strive to provide accurate and up-to-date information on our website. However, Naples Shutter is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or services. All information is provided "as is" without warranty of any kind.
9. Changes to These Terms
We may update these Terms and Conditions at any time. Changes are effective immediately when posted on this page. We will update the "Last Updated" date at the top of this page when changes are made. Your continued use of the website after any changes constitutes acceptance of the revised Terms.
10. Contact Information
To ask questions or provide feedback about these Terms, please contact:
Naples Shutter
1025 Power St, Naples, FL 34104
Phone: (239) 566-8161
Email: info@naplesshutter.com
Website: www.naplesshutter.com
See also our Privacy Policy for information about how we collect, use, and protect your personal information.